Terms & Conditions

Terms & Conditions

Last Updated: July 2026

Welcome

Welcome to Vow Vegas.

These Terms & Conditions govern your use of our website and any purchases made through our online store. By using our website or placing an order, you agree to be bound by these terms.

If you do not agree with these Terms & Conditions, please do not use this website.


About Us

Vow Vegas is an online boutique specialising in luxury bridal accessories inspired by the magic of Las Vegas.

Throughout these Terms & Conditions, "we", "our" and "us" refer to Vow Vegas.


Eligibility

By placing an order you confirm that:

  • You are at least 18 years old.
  • The information you provide is accurate and complete.
  • You are legally able to enter into a binding contract.

Products

We make every effort to display our products, colours and descriptions as accurately as possible.

However:

  • Colours may vary depending on your screen or device.
  • Handmade or personalised products may vary slightly from photographs.
  • Measurements are approximate.

These minor variations are not considered faults.


Pricing

All prices are shown in GBP (£).

Prices include VAT where applicable.

We reserve the right to change prices at any time without notice.

If an obvious pricing error occurs, we reserve the right to cancel your order and issue a full refund.


Orders

After placing an order you will receive an order confirmation email.

This does not mean your order has been accepted.

A contract is formed only when your order has been dispatched.

We reserve the right to refuse or cancel orders where:

  • Payment cannot be authorised
  • Fraud is suspected
  • Stock is unavailable
  • An error has occurred on the website

If your order is cancelled, any payment taken will be refunded in full.


Personalised Products

Many Vow Vegas products may be personalised.

Customers are responsible for checking all names, dates, spellings and personalisation details before placing an order.

Unfortunately we cannot accept responsibility for customer spelling errors.

Personalised items cannot usually be returned unless they are faulty or incorrectly personalised by us.


Payment

We accept secure payment methods displayed during checkout.

Your payment information is processed securely through trusted third-party payment providers.

We do not store your card details.


Shipping

Delivery estimates are provided as guidance only.

Delays caused by postal services, customs or unforeseen circumstances are outside our control.

Risk passes to the customer once the order has been delivered.

Please refer to our Shipping & Delivery page for full details.


Returns & Refunds

Please see our separate Returns & Refunds Policy for complete information.

Nothing in these Terms affects your statutory rights under UK consumer law.


Intellectual Property

All content on this website including:

  • photographs
  • logos
  • branding
  • product names
  • artwork
  • graphics
  • text
  • designs

is the property of Vow Vegas unless otherwise stated.

No content may be copied, reproduced or used without our written permission.


Website Use

You agree not to:

  • misuse the website
  • upload harmful software
  • attempt unauthorised access
  • interfere with website security
  • copy or exploit website content without permission

Limitation of Liability

To the fullest extent permitted by law, Vow Vegas shall not be liable for:

  • indirect losses
  • consequential losses
  • loss of profits
  • loss of business
  • delays outside our reasonable control

Nothing excludes liability where it would be unlawful to do so.


Privacy

Your privacy is important to us.

Please read our Privacy Policy to understand how your personal information is collected and used.


External Links

Our website may contain links to third-party websites.

We are not responsible for the content or privacy practices of those websites.


Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be available on this website.


Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the Contact page on our website.

Thank you for choosing Vow Vegas. We look forward to being part of your Las Vegas wedding adventure.